Employment Opportunities
Substitute Front Desk Clerk (P/T)
Canajoharie Library & Arkell Museum
Job Description
P/T Substitute Front Desk Clerk
The Canajoharie Library & Arkell Museum Front Desk Clerks are responsible for creating an inviting atmosphere and offering excellent customer service at the Library circulation and Museum admission desks. Front Desk Clerks are the first line of service and represent the Library and Museum to the public. Clerks are supervised by the Library Director.
Desirable Education and Experience:
High School graduate or equivalent with applicable, documented work experience
Some Business School or Junior College desirable
Excellent customer service skills and an appreciation for reading, education, and the arts is highly desirable
Clerks must pass background checks
Schedule and Wages:
$13.50/hr, 19hrs/month on average
Every other Wednesday and every 3rd Saturday and Sunday of the month.
General Duties:
Place the patron and visitor first; actively greet and interact with all arriving patrons and visitors
Provide patrons and visitors with information regarding Library and Museum programs and services
Maintain a clean, well-stocked, and organized work station
Write a report of any incident occurring on Library/Museum property
Professionally answer the phone, provide information, and transfer calls as necessary
Perform opening and closing duties
Record automatic door count and reset at closing
Perform other duties as assigned by supervisor
Library Duties:
Assist in creating a safe and welcoming environment for all patrons
Operate Polaris computer system to perform routine patron transactions such as placing holds, checking materials in/out, updating registration, and registering new library cards.
Collect and process replacement and other fees.
Use the CASSIE system to print patron requests and collect fees for printing.
Assist patrons in locating library materials and offer basic reference support using print and online sources.
Provide computer support to patrons including assistance with public computers, online catalog access, downloadable audiobooks and ebooks, etc.
Print out and fill daily library holds list.
Check-in MVLS hold bins and call patrons who have holds.
Maintain Library collection through shelving and shelf reading of materials.
Assist Library Director with programs as needed
Museum Duties:
Open the Galleries upon arrival; close Galleries at end of day
Introduce the exhibits and point out gallery locations
Point out Museum rules as appropriate, particularly concerning no touching, food or drink, or photography
Assist in creating a safe environment for visitors and the collection through monitoring gallery security cameras
Perform scheduled Gallery walkthroughs; report problems to Facilities and appropriate staff
Operate Revel POS sales system for admission fees, memberships, Gift Shop, and Regional Art Gallery purchases
Operate cash drawer
Desk Clerks work as a team to ensure adequate desk coverage; all Clerks are trained in both Library and Museum duties for ease of daily operations and staff scheduling; all Clerks are expected to work as a team and at both desks with equal ease. The ideal candidate will demonstrate continuous efforts to improve operations, streamline work processes, and work cooperatively and jointly with other staff members to provide seamless customer service.
To apply for this position, email a cover letter and resume, or explanation of your education and experience, and contact information for three professional references:
humanresources@arkellmuseum.org
Or stop by and fill out an application:
Canajoharie Library & Arkell Museum
2 Erie Boulevard
Canajoharie, NY 13317
Job Description
P/T Substitute Front Desk Clerk
The Canajoharie Library & Arkell Museum Front Desk Clerks are responsible for creating an inviting atmosphere and offering excellent customer service at the Library circulation and Museum admission desks. Front Desk Clerks are the first line of service and represent the Library and Museum to the public. Clerks are supervised by the Library Director.
Desirable Education and Experience:
High School graduate or equivalent with applicable, documented work experience
Some Business School or Junior College desirable
Excellent customer service skills and an appreciation for reading, education, and the arts is highly desirable
Clerks must pass background checks
Schedule and Wages:
$13.50/hr, 19hrs/month on average
Every other Wednesday and every 3rd Saturday and Sunday of the month.
General Duties:
Place the patron and visitor first; actively greet and interact with all arriving patrons and visitors
Provide patrons and visitors with information regarding Library and Museum programs and services
Maintain a clean, well-stocked, and organized work station
Write a report of any incident occurring on Library/Museum property
Professionally answer the phone, provide information, and transfer calls as necessary
Perform opening and closing duties
Record automatic door count and reset at closing
Perform other duties as assigned by supervisor
Library Duties:
Assist in creating a safe and welcoming environment for all patrons
Operate Polaris computer system to perform routine patron transactions such as placing holds, checking materials in/out, updating registration, and registering new library cards.
Collect and process replacement and other fees.
Use the CASSIE system to print patron requests and collect fees for printing.
Assist patrons in locating library materials and offer basic reference support using print and online sources.
Provide computer support to patrons including assistance with public computers, online catalog access, downloadable audiobooks and ebooks, etc.
Print out and fill daily library holds list.
Check-in MVLS hold bins and call patrons who have holds.
Maintain Library collection through shelving and shelf reading of materials.
Assist Library Director with programs as needed
Museum Duties:
Open the Galleries upon arrival; close Galleries at end of day
Introduce the exhibits and point out gallery locations
Point out Museum rules as appropriate, particularly concerning no touching, food or drink, or photography
Assist in creating a safe environment for visitors and the collection through monitoring gallery security cameras
Perform scheduled Gallery walkthroughs; report problems to Facilities and appropriate staff
Operate Revel POS sales system for admission fees, memberships, Gift Shop, and Regional Art Gallery purchases
Operate cash drawer
Desk Clerks work as a team to ensure adequate desk coverage; all Clerks are trained in both Library and Museum duties for ease of daily operations and staff scheduling; all Clerks are expected to work as a team and at both desks with equal ease. The ideal candidate will demonstrate continuous efforts to improve operations, streamline work processes, and work cooperatively and jointly with other staff members to provide seamless customer service.
To apply for this position, email a cover letter and resume, or explanation of your education and experience, and contact information for three professional references:
humanresources@arkellmuseum.org
Or stop by and fill out an application:
Canajoharie Library & Arkell Museum
2 Erie Boulevard
Canajoharie, NY 13317
Buildings & Grounds Assistant (P/T)
The Arkell Museum and Canajoharie Library Building & Grounds Assistant is responsible for maintaining and monitoring facilities, fixing and problem-solving building issues, and maintaining professional relationships with necessary contractors.
The Head of Facilities and Buildings & Grounds Assistant are the first line of security and represent the Library and Museum to outside contractors.
Responsibilities:
Building & Grounds
Desirable Experience
Physical Demands
Overview
To apply for this position, email a cover letter and resume, or explanation of your education and experience, and contact information for three professional references: humanresources@arkellmuseum.org
Or stop by and fill out an application:
Arkell Museum & Canajoharie Library
2 Erie Boulevard
Canajoharie, NY 13317
The Head of Facilities and Buildings & Grounds Assistant are the first line of security and represent the Library and Museum to outside contractors.
Responsibilities:
Building & Grounds
- Help with annual and daily maintenance, and repair work
- Suggest and help maintain suitable supplies, tools, and equipment
- Help monitor and maintain HVAC systems; help keep daily logs of temp and humidity
- Help keep walks clear of snow and ice; help mow gated garden
- Provide information for and help oversee annual state, local, and fire inspections
- Help maintain inventory records for OSHA compliance
- Help with event set up and break down
- Respond to emergencies as required
- Help monitor and maintain security systems, cameras, and monitors
- Help oversee the work of security contractors
- Respond to security alarms as per designated on call list; maintain accurate call records
- Assist with art handling and moving as requested
Desirable Experience
- Demonstrated building maintenance experience
- Ability to read and explain blueprints, basic operating instructions, and safety data sheets
- Familiarity with workplace HVAC and security systems
- Good oral and written communication skills
- Must demonstrate ready aptitude for new information, skills, and assigned responsibilities
- Working knowledge of Microsoft Office including but not limited to Excel, Word, and Outlook
Physical Demands
- Must be able to stand and walk comfortably for long periods of time
- Must be able to stoop, kneel, and climb ladders as required
- Must be able to lift and move 50lbs
Overview
- This position averages 15 hours/week; the pay is $14.00/hour
- This position requires occasional evening and weekend hours
- Regular work schedule will be determined by the Executive Director, Head of Facilities, and successful candidate
- This position requires a background check and reports to Head of Facilities
To apply for this position, email a cover letter and resume, or explanation of your education and experience, and contact information for three professional references: humanresources@arkellmuseum.org
Or stop by and fill out an application:
Arkell Museum & Canajoharie Library
2 Erie Boulevard
Canajoharie, NY 13317